INFORMATION AND ASSISTANCE, AS WELL AS OPTIONS COUNSELING IS PROVIDED TO SENIORS AGE 60 AND OLDER.
THE INFORMATION SERVICE INCLUDES INFORMING PEOPLE ABOUT PROGRAMS AND SERVICES, INDENTIFYING THE TYPES OF ASSISTANCE THEY NEED AND CONNECTING THEM TO APPROPRIATE SERVICE PROVIDERS. ASSISTANCE IS FOR PEOPLE WHO REQUIRE ADDITIONAL HELP WITH THE SERVICE DELIVERY SYSTEM. THIS INCLUDES PLANNING, REFERRAL, COORDINATION OF SERVICES, FOLLOW-UP AND ADVOCACY.
OPTIONS COUNSELING PROVIDES GUIDANCE TO INDIVIDUALS AS THEY MAKE INFORMED CHOICES ABOUT LONG TERM SERVICES AND SUPPORTS. THIS SERVICE IS DIRECTED BY THE INDIVIDUAL OR HIS/ HER LEGAL REPRESENTATIVE.