Emergency Services

Emergency Operation Plan

Emergency Operation Plan (PDF)


CodeRED - Keeping citizens informed. 

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Question:          What is CodeRED® and why is it important to me?

Answer:             CodeRED® is a new Columbus County service by which County officials can notify residents by telephone about emergency situations or critical community alerts. The system is capable of sending messages only to people affected by a particular situation, or, in the case of a widespread emergency like a hurricane, to the entire population.

The speed of the CodeRED® system (up to 60,000 calls per hour) is so great that the County is able to send a  message to affected households almost as quickly as officials become aware of the situation.

Question:          Does this mean the County will be calling me constantly?

Answer:             No. Columbus County respects your privacy. CodeRED® will be used only when situations arise that you should know about.

The system will be used to send messages only to those residents who are directly affected by a particular event. For example, if you happen to live in an area for which a “boil water” advisory has been issued due to a water main break, CodeRED® will call only you and your neighbors to deliver that very important health advisory.

If there is a County or region-wide emergency such as a hurricane, all Columbus County residents will be called and kept up to date on developments.


Contact Us

Monday - Friday 8:30a - 5:00p

608 North Thompson Street
Whiteville, NC  28472

David Ransom, Deputy Director
(910) 640 6610 voice
(910) 640 1241 fax

Valecia A. Jacobs, Communications Center Director
(910) 640 6610 voice
(910) 640 1241 fax

Teresa Smith, Emergency Management Specialist



Emergency Operations Center
(910) 640-2208

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