Emergency Services

Hyper-Reach (www.hyper-reach.com) is a mass notification system with over 15 years of experience in emergency messaging.  Hyper-Reach sends messages via automated telephone calls, text messaging (SMS), email, and social media, such as Twitter.  Other uses of Hyper-Reach include Amber alerts, toxic chemical warnings, and armed shooter alerts.  In addition to 911 centers, Hyper-Reach is used by law enforcement, educational institutions, and corporations. 

No. Columbus County respects your privacy. Hyper-Reach will be used to notify you only when situations arise that you should know about. The system will be used to send messages only to those residents who are directly affected by a particular event. For example, if you happen to live in an area for which a “boil water” advisory has been issued due to a water main break, Hyper-Reach will call only you and your neighbors to deliver that very important health advisory.

If there is a County or region-wide emergency such as a hurricane, all Columbus County residents will be called and kept up to date on developments.

Emergency Services
Name Title Phone Number
David Ransom Director
Teresa Smith Deputy Director
Valecia A. Jacobs Communications Center Director
Reid Singletary Addressing Specialist/Logistics
Brandie Hinson Administrative Support Specialist

Monday - Friday 8:30am - 5:00pm

130 W. Columbus Street
Whiteville, NC  28472

Emergency Operations Center

131 W. Webster Street
Whiteville, NC  28472
(910) 640-2208 (This number is only activated during emergencies.)

Email: emergencyservices@columbusco.org