Emergency Services

Emergency Operation Plan (PDF)

CodeRED - Keeping citizens informed. 

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CodeRED® is a new Columbus County service by which County officials can notify residents by telephone about emergency situations or critical community alerts. The system is capable of sending messages only to people affected by a particular situation, or, in the case of a widespread emergency like a hurricane, to the entire population.

The speed of the CodeRED® system (up to 60,000 calls per hour) is so great that the County is able to send a  message to affected households almost as quickly as officials become aware of the situation.

No. Columbus County respects your privacy. CodeRED® will be used only when situations arise that you should know about.

The system will be used to send messages only to those residents who are directly affected by a particular event. For example, if you happen to live in an area for which a “boil water” advisory has been issued due to a water main break, CodeRED® will call only you and your neighbors to deliver that very important health advisory.

If there is a County or region-wide emergency such as a hurricane, all Columbus County residents will be called and kept up to date on developments.


Emergency Services
Name Title Phone Number
David Ransom Director
Teresa Smith Deputy Director
Valecia A. Jacobs Communications Center Director

Monday - Friday 8:30am - 5:00pm

130 W. Columbus Street
Whiteville, NC  28472

Emergency Operations Center

131 W. Webster Street
Whiteville, NC  28472

(910) 640-2208 (This number is only activated during emergencies.)

Email: emergencyservices@columbusco.org