Department of Social Services

 

MISSION STATEMENT

The Columbus County Department of Social Services will strive to alleviate distress among the people of the county by promoting the general welfare and safe guarding of children, the elderly and disabled adults from abuse and neglect. We will encourage self sufficiency and promote personal responsibility.

This central email has been implemented for Non-Magi Medicaid beneficiaries to be able to email their verifications required for recertification.

coldsscentral@columbusco.org

Energy Programs 2025

To report abuse, neglect or exploitations of a child or an adult:

Any person who suspects that a Child or an Adult may be abused, neglected, dependent, or exploited should immediately report their concerns to the Columbus County Department of Social Services. Reports can be made 24 hours a day, 7 days a week.

During Business Hours (Monday–Friday, 8:30 AM – 5:00 PM)

  • Reports may be made in person at the Social Services Building:
    40 Government Complex Rd, Whiteville, NC 28472
  • Reports may also be made by phone:
    Intake: 910-641-3225 or Intake: 910-641-3199, Main: 910-642-2800

Report by Email

  • Reports may be submitted by email to: cpsintake@columbusco.org
  • All messages sent to this address are automatically forwarded to the CPS Intake Workers and Intake Supervisor.

After-Hours, Weekends, and Holidays

  • Call 911 and ask to be connected with the after-hours social worker.
  • If calling from outside Columbus County, contact your local 911 center and request a transfer to Columbus County 911, then ask for the after-hours social worker. The 911 operator will notify the on-call worker, who will return your call.

Courtesy Requests from Other Counties

  • Counties requesting assistance with a child welfare matter should call:

910-641-3225 or 910-641-3199 during business hours (Monday–Friday, 8:30 AM – 5:00 PM)

  • After-hours: Call 911 and request the CCDSS after-hours social worker

Emergencies

  • If you or someone you know is in immediate danger, call 911 right away.

Welcome to Epass

  • ePass is a way to apply for accessing State Medical Benefits and Food & Nutrition Services in North Carolina just got easier
  • New applicants and exiting beneficiaries can create an account.
  • ePass is an enhanced account that lets you report changes and view case details on line.
  • Use the following link: https://epass.nc.gov/CitizenPortal/


     

 

Social Services
Name Title Phone Number
Dwella M. Hall Director
Suzanne Brown Administrative Assistant
Rebecca Cance Accounting Specialist
Nola Wiles Personnel Technician
Paula S. Spivey Computer Systems Administrator
Tammy Vereen Income Maintenance Administrator, Adult/Family & Children/LTC Medicaid, NEMT, Food & Nutrition, Energy Assistance and Child Support
Sheila Hendrix Food and Nutrition Supervisor
Shadonna Hemingway Food and Nutrition Supervisor
Kayla N. Murphy Family and Children Medicaid Supervisor and Energy Assistance Supervisor
Melissa Hinson F&C Medicaid Supervisor
Ann Marie Hinson LTC Medicaid & Transportation Supervisor
Lonnie Connor Adult Medicaid Supervisor
Shannon Dudney Adult Medicaid Supervisor
Kelly Batten Child Support Enforcement Supervisor
Jim Haynes Child Support Establishment Supervisor
Marcee Swindell-Thompson Program Manager Child Welfare, Adult Services, Program Integrity
Patches McQueen Adult Protective Services Supervisor
Michelle Bordeaux Daycare & Work First Supervisor and Program Integrity
Willena Bullard Links, Foster Care Licensing and Adoption Supervisor
Adrian Givins Foster Care Supervisor
Gary Gamble In Home Services Supervisor
Norma Gore Child Protective Services Supervisor
Columbus County Department of Social Services