MISSION STATEMENT
The Columbus County Department of Social Services will strive to alleviate distress among the people of the county by promoting the general welfare and safe guarding of children, the elderly and disabled adults from abuse and neglect. We will encourage self sufficiency and promote personal responsibility.
This central email has been implemented for Non-Magi Medicaid beneficiaries to be able to email their verifications required for recertification.
To report abuse, neglect or exploitations of a child or an adult:
- Any individual who suspects that a child or an adult may be abused, neglected, dependent or a victim of exploitation shall make a report to the local department of social services.
- Reports can be made 24 hours a day, 7 days a week.
- During Business Hours: reports can be made in person in the Social Service Building at 40 Government Complex Rd Whiteville NC or by phone at 910-642-2800
- After-hours, weekends or holidays: Call 911 and ask to speak to the after-hours social worker. The 911 operator will contact the after-hours social worker who will return your call.
- If you are calling from outside of Columbus County contact your local 911 and ask to be connected to Columbus County 911. Then ask for the after hour’s social worker.
- Courtesy Requests: Counties needing to request assistance with a child welfare issue can call our agency at 910-642-2800 or 910-641-3211 or by emailing the request to pmcqueen@columbusco.org and lgrate@columbusco.org After-hours, weekends or holidays, please call 911 and ask to speak with the after-hours social worker.
- If you or someone you know is in immediate danger, call 911.
Welcome to ePass
- ePass is a way to apply for accessing State Medical Benefits and Food & Nutrition Services in North Carolina just got easier
- New applicants and exiting beneficiaries can create an account.
- ePass is an enhanced account that lets you report changes and view case details on line.
- Use the following link: https://epass.nc.gov/CitizenPortal/
| Name | Title | Phone Number |
|---|---|---|
| Dwella M. Hall | Director |
|
| Suzanne Brown | Administrative Assistant |
|
| Rebecca Cance | Accounting Specialist |
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| Nola Wiles | Personnel Technician |
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| Paula S. Spivey | Computer Systems Administrator |
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| Darlene Jenkins-Parks | Income Maintenance Administrator, Adult/Family & Children/LTC Medicaid, NEMT, Food & Nutrition, Energy Assistance and Child Support |
|
| Sheila Hendrix | Food and Nutrition Supervisor |
|
| Shadonna Hemingway | Food and Nutrition Supervisor |
|
| Kayla N. Murphy | Family and Children Medicaid Supervisor and Energy Assistance Supervisor |
|
| Melissa Hinson | F&C Medicaid Supervisor |
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| Ann Marie Hinson | LTC Medicaid & Transportation Supervisor |
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| Tammy Vereen | Adult Medicaid Supervisor |
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| Shannon Dudney | Adult Medicaid Supervisor |
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| Kelly Batten | Child Support Enforcement Supervisor |
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| Jim Haynes | Child Support Establishment Supervisor |
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| Dwella M. Hall | Program Manager Child Welfare, Adult Services, Program Integrity |
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| Patches McQueen | Adult Protective Services Supervisor |
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| Michelle Bordeaux | Daycare & Work First Supervisor and Program Integrity |
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| Willena Bullard | Links, Foster Care Licensing and Adoption Supervisor |
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| Kristen Nealey Prevatte | Foster Care Supervisor |
|
| Marcee Swindell-Thompson | In Home Services Supervisor |
|
| Vacant Office | Child Protective Services Supervisor |
|
Columbus County Department of Social Services