Department of Social Services



The Columbus County Department of Social Services will strive to alleviate distress among the people of the county by promoting the general welfare and safe guarding of children, the elderly and disabled adults from abuse and neglect. We will encourage self sufficiency and promote personal responsibility.

This central email has been implemented for Non-Magi Medicaid beneficiaries to be able to email their verifications required for recertification.

Crisis Intervention Energy Program

Crisis Intervention Program

Weatherization Waiver 2024

To report abuse, neglect or exploitations of a child or an adult:


  • Any individual who suspects that a child or an adult may be abused, neglected, dependent or a victim of exploitation shall make a report to the local department of social services.
  • Reports can be made 24 hours a day, 7 days a week.
  • During Business Hours: reports can be made in person in the Social Service Building at 40 Government Complex Rd Whiteville NC or by phone at 910-642-2800
  • After-hours, weekends or holidays: Call 911 and ask to speak to the after-hours social worker. The 911 operator will contact the after-hours social worker who will return your call.
  • Courtesy Requests: Counties needing to request assistance with a child welfare issue can call our agency at 910-642-2800 or 910-641-3211 or by emailing the request to and  After-hours, weekends or holidays, please call 911 and ask to speak with the after-hours social worker.
  • If you or someone you know is in immediate danger, call 911.

Welcome to ePass

  • ePass is a way to apply for accessing State Medical Benefits and Food & Nutrition Services in North Carolina just got easier
  • New applicants and exiting beneficiaries can create an account.
  • ePass is an enhanced account that lets you report changes and view case details on line.
  • Use the following link:


Social Services
Name Title Phone Number
Dwella M. Hall Interim Director
Suzanne Brown Administrative Assistant
Rebecca Cance Accounting Specialist
Nola Wiles Personnel Technician
Paula S. Spivey Computer Systems Administrator
Darlene Jenkins-Parks Income Maintenance Administrator
Rose Nance Food and Nutrition Supervisor
Shadonna Hemingway Food and Nutrition Supervisor
Kayla N. Murphy Family and Children Medicaid Supervisor
Ann Marie Hinson LTC Medicaid & Transportation Supervisor
Tammy Vereen Adult Medicaid Supervisor
Shannon Dudney Adult Medicaid Supervisor
Kelly Batten Child Support Enforcement Supervisor
Jim Haynes Child Support Establishment Supervisor
Dwella M. Hall Program Manager Child Welfare, Adult Services, Program Integrity & Energy Assistance
Dorene S. Evans Adult Protective Services Supervisor
Michelle Bordeaux Daycare & Work First Supervisor
Willena Bullard Links, Foster Care Licensing and Adoption Supervisor
Kristen Nealey Prevatte Foster Care Supervisor
Marcee Swindell-Thompson In Home Services Supervisor
Patches J. McQueen Child Protective Services Supervisor
Melissa Hinson F&C Medicaid Supervisor
Columbus County Department of Social Services